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› Position – Customer Service Executive
1 - 2 Years
Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Keep records of calls and sales and note useful information
good communication skills gin English & knowledge of E-mail & MS- Excel.