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Position – Customer Support Executive – Quality Department

1 - 2 Years

Ludhiana


Job Description

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Salary 1 Lac 50 Thousand To 2 Lac 25 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 1 - 2 Years
Qualification BHM, B.Pharma

Key Skills

customer support

Company Profile

Contact Person Mr. Hardeep Singh
Address Majitha Road Ganda Singh Wala, Green Field Colony Amritsar, Punjab
Mobile 9877197872
Email ID hsrservices1175@gmail.com

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